Accessibility Statement – gorjana

gorjana

Download our app and join the fun!

Skip to main content Accessibility Statement

Accessibility Statement

ACCESSIBILITY STATEMENT

Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person, may cause difficulties for another person. Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers, and potential customer’s needs. To that end we have engaged the services of professionals to assist and advise us in these matters. More general information about website access and website access statements can be found at www.AccessibilityStatements.com.

Accessibility on this Website

Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business.

There are also various aids available by third parties and which are provided by most browsers. A general discussion of these aids can be found on several websites, including the ones listed above.

If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.

Disclaimer

We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is generally a worthwhile goal. Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.

Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of or size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.

Third Party Applications

Our website may use third-party add-ons or “plugins” for certain functions, such as Google Maps, social media feeds, etc. These may not work or may not work the same for every user and/or every type of disability. We do not have control over the structure of these plugins, and are unable to modify them at all or to the extent that would accommodate every user of our website, and are not responsible for those elements which we do not control.

We are Here for You

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.

The following telephone number is only for assisting you if you require assistance with any part of our site because of your particular disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability. This number is not to be used for sales or product information, but is to be used for help using, understanding, and/or navigating our website and information set forth on the website. Other pages and/or links within our website may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business. However, as noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us toll free at:

(866) 554-9016

This telephone number for assisting persons with disabilities, including but not limited to blind and visually impaired persons, is available 24 hours / 7 days a week.

You can also send an email, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have. These types of emails should be sent to: customercare@gorjana.com for forwarding to us. Note: if the email is sent to a third party website or mail server for forwarding to us, the third party website or mail servers does not itself read or respond to these emails, but will only forward such email to us without prior review.

In contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your: Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, email address (unless you include it in an email you send to us or to our representatives).

For Accessibility features of popular browsers and third-party screen readers and other devices to assist with access to websites can be found at the websites listed above.

ADDITIONAL ACCESSIBILITY INFORMATION

Our accessibility efforts are ongoing. In addition to the information above, you can review our current accessibility program statement below, which outlines our ongoing accessibility initiatives, standards, and commitment to improving the experience for all users.

Accessibility Statement

Website Accessibility Statement for gorjana.com

We Value Digital Inclusion

In our effort to help provide a fully accessible and optimized experience for our website visitors, gorjana.com has taken careful measures to help ensure an enhanced user experience, whether the website visitor is using assistive technologies such as a screen reader, magnifier, or other assistive technology to access the website.

This website is monitored and tested by AudioEye, a third-party provider of Web Accessibility testing and monitoring. Results of automated testing are reported to gorjana.com in the AudioEye platform. Further, to the extent gorjana.com engages AudioEye for expert review, remediation and user testing by people with disabilities, AudioEye either remediates discovered issues or provides a Source Feedback Report (SFR) for gorjana.com to remediate the issue. Finally, AudioEye continually improves and refines its existing solutions.

AudioEye Trusted Certification

The Trusted by AudioEye badge represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and, if applicable, expert review, remediation and user testing to increase conformance with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. AudioEye and gorjana.com continue to collaborate in an ongoing effort to help maintain conformance with the success criteria and help provide an accessible user experience for all website visitors.

AudioEye certifies that gorjana.com has engaged AudioEye to help gorjana.com conform with WCAG2.2 Level, AA Success Criteria.

AudioEye uses the following web browsers and web-based assistive technologies in testing its solutions:

The most recent and immediately prior two versions of any desktop standards-compliant web browser that represents over 5% market share.

Web-Based Assistive Technologies such as screen readers (i.e., JAWS, NVDA, and VoiceOver), magnification, voice dictation, and keyboard-only navigation generally favored by the disability community.

Web accessibility guidelines

Please see more information about WCAG compliance.

Improving the user experience for everyone

gorjana.com has leveraged the Web Content Accessibility Guidelines (WCAG) 2.2 as reference to help ensure the web content made available from this website is more accessible for individuals with disabilities and user-friendly for everyone. These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). AudioEye references Level AA of these guidelines in helping provide accessibility.

Feedback

Notice an accessibility barrier? Report an issue

AudioEye is available to assist website visitors with any issues accessing content and the various services and functions made available across gorjana.com. Website visitors are encouraged to engage with the Help Desk to report and troubleshoot web accessibility related issues.

The AudioEye Accessibility Help Desk

Providing Users with a Free and Customizable Assistive Utility

In addition to the above-mentioned techniques and strategies, we have provided the AudioEye Accessibility Help Desk that allows website visitors to report accessibility issues. The Help Desk also provides personalization tools that allow website visitors to customize their user experience.

If the AudioEye Accessibility Help Desk is not enabled by default, users can enable it by selecting the Activate Help Desk button below. Once activated, the Accessibility icon should be visible on any page of this website. Users can then engage the Help Desk by interacting with the Accessibility icon.

Activate Accessibility Help Desk

Core features of AudioEye Accessibility Help Desk

AudioEye Help Desk

Users can report accessibility and usability-related issues.

Personalization tools

The personalization tools can be used to customize the visual display of the website.

Page elements navigation

Users can navigate easily through any page by element or content hierarchy.

Third-party sites

Throughout this website, we may make use of different third-party websites such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to spread news and information about gorjana.com's products and services. These websites, which are not controlled by gorjana.com, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the Accessibility Policies provided from these third-party websites:

Facebook Accessibility Policy

Google Maps Accessibility Policy

X (formerly known as Twitter) Accessibility Policy

LinkedIn Accessibility Policy

Instagram Accessibility Policy

YouTube Accessibility Policy

Opens in new window

PDF Download

Word Download

Excel Download

PowerPoint Download